Living/ Immersive History Volunteer

Description

Our Living History volunteers bring life to our fascinating Anglo-Saxon village by dressing in Anglo-Saxon kit and being able to talk to visitors about our buildings, the materials they’re made with, the objects held within them and the technologies used to create them. They are able to demonstrate different skills and share their knowledge of Anglo-Saxon history to entertain and inform visitors. This gives visitors an experience they will remember. As a volunteer at Jarrow Hall you will be entitled to access to a wide array of skills development and complementary refreshments while you are delivering. You will also become part of a supportive and enthusiastic group of like-minded staff and volunteers. As a key part of the team you will be expected to play a proactive and dynamic role alongside your fellow volunteers and staff to ensure that Jarrow Hall offers an immersive experience. Living History Volunteer Responsibilities • Provide a warm welcome to visitors, encourage them to engage with the resources available; be happy to answer questions and give information about our site and activities • Demonstrate different skills and be able to give short talks on our reconstructed buildings and the life of an Anglo-Saxon • Ensure that the (re)constructed buildings are set up correctly, and that any resources used are tidied away after use • Ensure that objects and displays in the buildings are safe and secure during opening hours • Support group tour bookings and educational activities as required • Working within all Jarrow Hall Health and Safety procedures as appropriate • Assist other volunteers and staff across the site when needed General Volunteer Responsibilities • Demonstrate integrity, honesty, and knowledge to promote our culture, values and mission. • Keep up to date with events and activities on-site so you can share your knowledge with our visitors and provide a high standard of visitor welcome and care. • Proactively engage visitors to inform, delight and encourage support as appropriate. • Deal with any visitor issues efficiently and politely, redirecting as appropriate. • Be an ambassador for Jarrow Hall, the local area and the UK. Other Responsibilities • Commit to a minimum of 1 shift per month of 4 hours or more between 10:00 and 16:00 during opening days which vary. • Follow all Groundwork SaNT instruction and policy both outlined at induction and introduced in the future. • Undertake training and development as required across areas including but not limited to historical and site knowledge, safeguarding, health and safety.